Privacy Policy
Last Updated: November 15, 2023
At Cerefi Xafavi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number)
- Demographic information (age, location, occupation)
- Financial information necessary for program enrollment
- Communication preferences and feedback
- Information about your use of our website and services
- Records of your interactions with our customer service team
How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our educational services
- To process payments and enrollments
- To communicate with you about program updates and offerings
- To personalize your learning experience
- To improve our services and develop new offerings
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure security of our systems
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in delivering our programs
- Payment processors for transaction completion
- Legal authorities when required by law or to protect our rights
- Professional advisors for business operations
- Successors in the event of a business transfer
- With your explicit consent for specific purposes
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Accessing and reviewing your information
- Correcting inaccuracies in your information
- Requesting deletion of your information
- Objecting to or restricting certain processing activities
- Withdrawing consent where processing is based on consent
- Receiving your information in a portable format
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Cerefi Xafavi
123 Financial District Blvd
Toronto, ON M5X 1A9
Canada
Email: privacy@cerefi-xafavi.sbs
Phone: +1 4376441236